Return Policy

Thank you for choosing AccsHubs for your Fortnite and video game account needs. We are committed to providing you with high-quality accounts and exceptional customer service. Please review our return policy below:

1. Returns and Exchanges:

We accept returns and exchanges under the following conditions:

a. Account Issues: If the purchased account is banned or encounters any technical issues that prevent you from accessing the account, you are eligible for a return or exchange. We will investigate the issue and, if verified, provide you with a replacement account or a refund as per your preference.

b. Validity Period: Returns and exchange requests must be submitted within 7 days from the date of purchase. After this period, we regret to inform you that we cannot process returns or exchanges.

2. Non-Eligible Returns and Exchanges:

We do not accept returns or exchanges in the following scenarios:

a. Buyer's Remorse: If you simply change your mind, do not like the account, or no longer want it, we do not offer returns or exchanges.

3. Return and Exchange Process:

To initiate a return or exchange, please follow these steps:

a. Contact Us: Reach out to our customer support team via support@accshubs.com within 7 days of purchase. Provide your order number, details of the issue, and any relevant evidence.

b. Verification: Our team will review your request and verify the issue. If the issue is confirmed to be valid, we will proceed with the return or exchange process.

c. Refund/Replacement: Depending on your preference and the availability of accounts, we will either issue a refund to your original payment method or provide you with a replacement account.

4. Important Notes:

a. Account Usage: Please refrain from using the account once you've reported an issue. Continued usage may complicate the verification process.

b. Responsibility: We are not responsible for any actions taken on the account after the sale, including bans or penalties.

c. Changes to Accounts: We do not make changes to accounts after purchase, including but not limited to changing usernames, email addresses, or in-game items.

5. Contact Information:

If you need assistance or have any questions about our return policy, please contact our customer support team at support@accshubs.com

We appreciate your understanding of our return policy. It is designed to ensure fairness and clarity for both you and AccsHubs. Thank you for choosing us!