Thank you for choosing AccsHubs for your Fortnite and video game account needs. We are committed to providing you with high-quality accounts and exceptional customer service. Please review our return policy below:
1. Returns and Exchanges:
We accept returns and exchanges under the following conditions:
a. Account Issues: If the purchased account is banned or encounters any technical issues that prevent you from accessing the account, you are eligible for a return or exchange. We will investigate the issue and, if verified, provide you with a replacement account or a refund as per your preference.
b. Validity Period: Returns and exchange requests must be submitted within 7 days from the date of purchase. After this period, we regret to inform you that we cannot process returns or exchanges.
2. Non-Eligible Returns and Exchanges:
We do not accept returns or exchanges in the following scenarios:
a. Buyer's Remorse: If you simply change your mind, do not like the account, or no longer want it, we do not offer returns or exchanges.
3. Return and Exchange Process:
To initiate a return or exchange, please follow these steps:
a. Contact Us: Reach out to our customer support team via firstname.lastname@example.org within 7 days of purchase. Provide your order number, details of the issue, and any relevant evidence.
b. Verification: Our team will review your request and verify the issue. If the issue is confirmed to be valid, we will proceed with the return or exchange process.
c. Refund/Replacement: Depending on your preference and the availability of accounts, we will either issue a refund to your original payment method or provide you with a replacement account.
4. Important Notes:
a. Account Usage: Please refrain from using the account once you've reported an issue. Continued usage may complicate the verification process.
b. Responsibility: We are not responsible for any actions taken on the account after the sale, including bans or penalties.
c. Changes to Accounts: We do not make changes to accounts after purchase, including but not limited to changing usernames, email addresses, or in-game items.
5. Contact Information:
If you need assistance or have any questions about our return policy, please contact our customer support team at email@example.com
We appreciate your understanding of our return policy. It is designed to ensure fairness and clarity for both you and AccsHubs. Thank you for choosing us!